FTI Consulting Global: Claims Litigation & Dispute Resolution

The FTI Consulting Insurance Practice has a long and successful record of claims arbitration and litigation support services across a wide range of industry sectors. Our team of insurance professionals has deep experience in all financial and operational facets of underwriting, policy management, claims processing, and third-party involvement, including the impact of claims on customer relationships. We assist legal advisers in all aspects of large, complex domestic and cross-border claims involving multiple parties, providing services that include:


- Interpretation of policy language, terms and conditions,

- Assessment of actuarial assumptions and models

- Investigation of reinsurance claims

- Claims archaeology to uncover relevant information

- Fraud investigation

- Investigation and analysis of triggering events and damage valuation

- Interpretation of GAAP and accounting standards compliance

- Forensic accounting

- Expert opinions and testimony

- Strategic communications

- E-discovery


Our professionals, including ARIAS members in the UK and United States, have a full understanding of arbitration and court proceedings in major venues, and have a proven record of providing expert analysis and testimony that is communicated effectively and persuasively to all parties.



FTI Consulting Global: Kazuya Aoki

Kazuya Aoki

Senior Director

T: +81 3 5369 3958

F: +81 3 5369 3940



Kazuya Aoki is a Senior Director in the Technology practice of FTI Consulting, and he is based in Japan. Mr. Aoki specializes in providing data forensics solutions and he is responsible for the management and delivery of electronic evidence recovery services, cyber-crime investigations and other forensics solutions. He also provides investigative support for major financial, fraud and other corporate investigations in Japan. Mr. Aoki is also the firm’s e-Discovery specialist in Japan and he regularly undertakes significant data collection for litigation and regulatory purposes in the US.


Prior to joining FTI Consulting, Mr. Aoki worked for a major Japanese security company as a security engineer, managing a Computer Security Incident Response Team using digital forensics technologies.


Prior to this appointment, Mr. Aoki spent 15 years in the Tokyo Metropolitan Police Department (TMPD), where he was a specialist in the Cyber Crime Division. During this period, Mr. Aoki was also seconded to the New York Police Department. Throughout his law enforcement career, Mr. Aoki was actively involved in the successful resolution of a number of high profile and sensitive crimes.


Mr. Aoki has a Bachelor degree in Commerce from Waseda University.


Mr. Aoki is a native Japanese speaker and speaks English.


FTI Consulting Global: Shunsuke Ito

Shunsuke Ito

Managing Director

T: +81 3 5369 3935

F: +81 3 5369 3940




Shunsuke Ito is a Managing Director and the Japan representative of the Global Risk and Investigations Practice of FTI Consulting, he is based in Tokyo. Mr. Ito specializes in conducting complex investigative assignments involving fraud, corruption, business intelligence and due diligence investigations, brand integrity and other risk consulting services.


Mr. Ito is responsible for our business development and marketing activities in Japan. He supports numerous major Japanese corporations across a wide range of industries such as conglomerates, trading businesses, financial services including securities, private equity investments and insurance, information communication technology, electronics, pharmaceuticals, chemicals, logistics and various manufacturing businesses, by providing both preventative and reactive risk consulting services for their overseas business expansion plans.


Prior to joining FTI Consulting, Mr. Ito spent four years in Hitachi Ltd as a member of the human resources department. He was responsible for providing consulting and support services to management in relation to the company’s human resource strategy, particularly in developing and operating personnel evaluation systems and employee education systems.


Mr. Ito received a Master of Arts in International Relations from Middlesex University. Prior to this, Mr. Ito had been awarded a Bachelor of Arts in Political Science from Waseda University in Tokyo.


Mr. Ito is fluent in Japanese and English.


Professional Experience         


-Business intelligence and investigative due diligence projects in Asia Pacific, the Middle East, Africa, North and South America and Europe

-Financial due diligence projects throughout Asia

-Compliance development projects undertaken on behalf of Japanese corporations

-Fraud investigations in Japan

-Litigation support for bankruptcy trustees in Japan

-Risk management assignments for Japanese corporations

-Brand integrity consulting for Japanese corporations and government entities




-Russia Business Risk Handbook (September 2011)

-Vietnam Business Risk Handbook (September 2008)


Presentations and other Speaking Engagements


-Business Expansion related Risks in Asia at Resona Bank

-Business Opportunities and Risks in Russia at the Osaka Chamber of Commerce

-Business Opportunities and Risks in India at the Business Research Institute

-Business Opportunities and Risks in Vietnam at the Japan Oveseas Enterprises Association

-Fraud in Asia at the Japan Oveseas Enterprises Association

-Counterfeit Medicines in Asia at the Japanese Pharmaceutical Manufacturers Association


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